Knowledgebase

 Can I pay by check or bank transfer?

We accept bank transfer only. You may make bank transfer payments within 48hrs of purchase to:...

 Can I see some of the websites you host?

Unfortunately, we are unable to list our clients. We respect our clients privacy as much as we...

 Do you accept PayPal?

Yes. We do. Credit Cards and Bank Tranfer are better, but we will still use PayPal

 Do you give non-profit or educational discounts?

We certainly do! Please contact us to discuss your non profit and educational needs.

 Does Magik Hosting do regular backups of my account?

Yes, we perform backups on all accounts. A nightly backup to dedicated backup servers. But don't...

 Does Magik Hosting offer custom packages?

In general, yes. Magik Hosting does allow you to custom build a plan, however, we have packages...

 Does Magik Hosting offer unlimited bandwidth?

No. There is no such thing. Anyone who offers you "unlimited bandwidth" is not telling you the...

 How long has Magik Hosting been in business?

Magik Hosting opened its doors in the 2002. Since then, we've grown to be one of the most...

 How long will it take to setup my new account?

Once your order is submitted, our system will automatically run a series of fraud tests to verify...

 How much will I be billed upon signup?

Upon signup, you will be charged for your first contract period. For example, if you purchase...

 How soon will my account be set up and ready for use?

Your account will be set up instantly*. You will receive an email with your account information,...

 I want to buy a domain name without hosting. Is that possible?

Yes, you may purchase a domain name without ordering a Hosting Plan, but we do encourage you to...

 I'm confused or having trouble with the ordering process. Who should I contact for assistance?

If you're having trouble ordering, let us help! You can contact our sales department at...

 If I'm not satisfied, will you give me a full refund?

We like knowing that our customers are happy. If for some reason you're not satisfied with our...

 Is your network fast and reliable?

Yes, and we plan on keeping it that way. Magik Hostings servers are connected to an extremely...

 My order wasn't setup immediately. What should I do?

In the event that your account wasn't setup immediately, you may find that your order has been...

 My website gets a lot of traffic. Will this be a problem?

Generally speaking, no. However, this usually depends on the nature of your website. If you are...

 What credit cards does Magik Hosting accept?

We currently only accept Visa and Mastercard.

 What if I need more space and bandwidth?

If you need additional space and bandwidth and it doesn't require more than double your current...

 What is Fantastico? What Fantastico scripts do you run?

What is Fantastico? Fantastico is a program created by Netenberg.com which...

 What version of cPanel are you using?

We always use the latest stable version of cPanel.

 Will Magik Hosting match a competitor's price?

No. Pay peanuts, get monkeys! But we're also not a company that can rollover at any given...

 Will You Transfer My Current Site Over To Magik Hosting?

Absolutely! Magik Hosting is proud to have you as part of our hosting family so rest assured that...

 Will you send me spam? Do you have a privacy policy?

No. We're quite against spam. It's among the worst things ever created. If you're a...